HICAPS stands for Health Industry Claims and Payments Service.

Formed in 1998, HICAPS is Australia′s leading ancillary health claims billing solution for healthcare providers. HICAPS provides an efficient and easy payment processing solution for health fund, Medicare and WorkSafe Victoria payments across Australia.

It is an electronic health claims system that allows members of ACA Health Benefits Fund to claim automatically on the spot at their health service provider.

HICAPS, an integral part of National Australia Banks specialised business NAB Health, draws together HICAPS, Medfin health finance specialists and a team of NAB specialised business bankers dedicated to deliver better financial solutions on a deeper understanding of the trends and complexities of the health industry.

By using HICAPS you will save time, as you will no longer have to lodge your claim via the post. And, more importantly, you will save money because you won’t be out of pocket during the time it takes to claim the benefit back from us.

All it takes is a swipe of the ACA Health membership card through the provider’s HICAPS machine.

So remember to ask for HICAPS when you next visit and start making use of its value!